Refunds & Exchanges

Due to the nature of our products and for hygiene reasons, we do not offer refunds or exchanges on wigs once they have been shipped.

All BB wigs are classed as personal hygiene items, and as such, they are exempt from returns under UK law once opened or worn. This helps us ensure the safety and cleanliness of every unit delivered to our customers.

Pre-Order Policy

All wigs are currently sold on a pre-order basis. By purchasing a pre-order item, you agree to the estimated shipping timeline provided at checkout. Please note that pre-orders are made-to-order and cannot be cancelled or refunded once placed.

Faulty or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us within 7 days of receiving your order at info@blessingsbeauty.co.uk

Include:

- Your order number
- A description of the issue
- Clear photos showing the fault or error